Chatbots and Customer Service
It knows what you actually sell.
Most chatbots answer in generalities, and customers can tell by the second question. Yours reads your catalogues, prices and order system. When it doesn't know something, it says so and hands the conversation to a person.
Site, Viber, emailFrom your own data“I don't know” when it doesn't
What you get
What we build for you
It fits if your team writes the same answers to the same questions every day.
On your channels
Your site, Viber, Messenger or WhatsApp.
From your own data
Catalogues, documents, prices and your order system.
Email replies, drafted
A member of staff checks them and presses send.
Hands over to a person
Without the customer typing it all again.
Example
What it looks like
One real task, before and after.
A hotel gets the same messages every day: breakfast, airport transfer, check-in time
The chatbot answers in four languages from the hotel’s own information. Reception only sees what needs a decision.
Commitment & Consistency
Let's talk about your growth.
Tell us where you are and where you want to be. We reply within one working day.
Let's talk